Customer Success Specialist

Remote job WisePops

Headquarters: Paris, France URL: The missionWe’re looking for someone who will be the first point of contact for WisePops’ new users and existing clients. You will ensure the onboarding experience goes smoothly for new users and make sure existing clients get as much value as they can from our tool.Day-to-day tasks Manage our support chat (US hours), quickly and efficiently providing expert replies to questions from our users [we get about 500 questions/month] Update…

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