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Support Manager

Remote job Platform.sh exec

Mission : The Support Manager assists the Director of Support in building, developing and managing the Customer Support team.  The Support Manager - EMEA is responsible for the European region and their related team and is accountable for their region's performance metrics.Primary Responsibilities:Team Management:Plan and report activity of the teamDefine roles in the teams and communicate to other teamsCreate and maintain processes on the team and communicate to other teamsHire and on-board…

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